AI receptionist for UK small businesses
Never miss a call again.
When you're up a ladder, mid-appointment or off for the night, Omni picks up, takes the booking and texts you the details. We set the whole thing up for you.
Hear it for yourself: 0113 496 0000. Ask it to book you in.
How it works
Up and running in days.
No tech needed.
Tell us about your business
Fill in one short form: your services, prices, hours and how you like to be told about calls. About 10 minutes.
We build and test it
We set up your receptionist, give it a friendly British voice and test it with real calls. Your missed calls then go to it.
You get the bookings
Every booking request lands in your calendar, and you get a text, WhatsApp or email straight away. Ring them back and confirm.
Who it's for
Made for busy hands.
If you can't get to the phone, you're losing work to whoever can. Omni already knows how your trade works.
Trades & home services
Plumbers, electricians, heating engineers, builders, roofers, locksmiths.
- Takes the address and job details
- Spots emergencies and puts them through
- Books quote visits
Salons & beauty
Hair, nails, brows, lashes, aesthetics and barbers.
- Knows your treatments and prices
- Mentions patch tests and deposits
- No more answering mid-appointment
Private clinics
Physio, chiropractic, dental, osteopathy, podiatry and therapies.
- Calm, professional manner
- Never gives medical advice
- Takes new-patient enquiries
Features
Everything a good receptionist does.
None of the wages.
Answers 24/7
Evenings, weekends, bank holidays. It picks up every call you miss, every time.
Sounds natural and British
A warm, friendly voice that knows your services, prices and opening hours.
Logs bookings to your calendar
Booking requests go straight into Google, iPhone or Outlook calendars for you to confirm.
Text, WhatsApp or email alerts
You hear about every booking and message the moment the call ends.
Emergencies come to you
Genuine emergencies can be put straight through to your mobile.
Callers get a confirmation
Customers get a text saying their request is in, so they don't ring the next company.
Call summaries
A short note on calls where nothing was booked, so nothing slips through.
Keep your number
Customers keep ringing the number they already have. We just catch the calls you can't take.
Done for you, with ongoing help
We do the setup and the tweaks. Want it to say something different? Just tell us.
Pricing
Simple pricing.
Less than one missed job a month.
We build, voice and test your receptionist, connect your calendar and alerts, and set up call forwarding with you.
Starter
- 300 minutes of calls a month
- About 100–150 calls
- Calendar booking requests
- Text, WhatsApp and email alerts
- Ongoing help and changes
Growth
- 600 minutes of calls a month
- About 200–300 calls
- Calendar booking requests
- Text, WhatsApp and email alerts
- Ongoing help and changes
Pro
- 1,000 minutes of calls a month
- About 330–500 calls
- Calendar booking requests
- Text, WhatsApp and email alerts
- Ongoing help and changes
Every plan includes every feature. Monthly rolling, cancel any time. Extra minutes beyond your plan are 25p a minute, and we'll tell you before you get close.
FAQ
Questions, answered.
Do I need to know anything about AI?
No. You fill in one form about your business and we do everything else. You'll just start getting texts about bookings.
Will callers know it's not a person?
It sounds natural and friendly, but it won't pretend to be human. If someone asks, it says it's the virtual receptionist. Most callers are just glad someone answered.
Do I need a new phone number?
No. Customers keep ringing your usual number. We set up call forwarding so calls you don't answer go to Omni. We'll walk you through it in five minutes.
Does it actually book appointments?
It takes booking requests and puts them in your calendar marked to confirm, then texts you. You stay in control: you confirm with the customer, so it never double-books you or promises a slot you can't do.
What if it's an emergency?
You choose. It can put genuine emergencies straight through to your mobile, or take the details and alert you urgently.
What happens if I go over my minutes?
Nothing stops working. We warn you at 80% and extra minutes are 25p each. If you're regularly over, we'll suggest the plan that works out cheaper.
How long does setup take?
Usually a few working days from when you send the form. It's quicker if you have your prices and opening hours handy.
Is there a contract?
No long contract. After the one-off setup, it's monthly and you can cancel any time.
Get started
Let's stop the missed calls.
Book a free 15-minute call, or leave your details and we'll ring you back. No hard sell.
Or email hello@yourbrand.co.uk